Shipping policy

Processing time

The time required to prepare an order for shipping varies. It is our pledge to have orders shipped out within 1-4 business days.  If due to unexpected circumstance we cannot ship out orders within a reasonable time (e.g. Covid-19 affecting international flights), we will contact you to discuss alternative shipping options or cancellation/refund.

Shipping time

Standard shipping by airmail normally takes 1-3 weeks to arrive most destination countries.  As our product inventory are stored at various locations worldwide, shipping time varies accordingly.

Express shipping options are available.  If you wish to use express, please contact us before placing your order.  

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.